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Susan Shapiro

Senior Executive Coach
Goodstone Group LLC
Dallas, TX
Email: ss******@************up.com
Phone: 972 -529-7549

Education and Professional Affiliations
  • BS in Marketing and Economics, Hofstra University in New York
  • MS in Management and Administrative Science, University of Texas at Dallas, Graduated with Distinction
  • Graduate Certificate in Executive and Professional Coaching, University of Texas at Dallas
  • Professional Certified Coach (PCC), International Coach Federation, (ICF)
  • Certified in a range of contemporary assessment and personality tools including Hogan, EQ-i, Lominger Voices 360®,  Thomas-Kilmann Conflict Modes, Zenger Folkman 360, Leadership Practice Inventory, Benchmark 360, and Work Place Big Five.
Publication
  • Value of Challenge Assignments in the Selection of High Potential Leaders, December 2012

Professional Experience

For  15 years, Susan has helped leaders develop their business agility and leadership skills to deliver innovative results to their organizations. Supported by her coaching, they become more self-aware and more prepared to take on greater challenges. Clients value Susan’s straightforward approach and assistance in gaining new perspectives, thinking outside the box, and taking appropriate risks.  Susan’s clients frequently describe results that include increased confidence, improved interpersonal relationships and accelerated career growth.

Susan’s clients work in a variety of industries including technology, healthcare, telecom, aerospace, financial services, higher education. Her clients are senior leaders in operations, finance, product development, research, engineering, IT, marketing, sales, production and manufacturing.  In healthcare, they include physicians, researchers, deans. In addition to individual coaching, she also facilitates teams in working through their issues to improve collaboration.

Susan also provides leadership coaching to executives in partnership with SMU Cox business school’s executive education programs. She is also a member of the DFW Succession Management Group.  Her pro-bono work includes coaching local small businesses through Success in Kind, which she founded during the Covid-19 pandemic, and Stand Beside Them, a program supporting U.S. Veterans’ career transitions.

Recent Coaching Experience

  • University Medical School and Hospital physicians, department chairs, deans, principal investigators to grow emotional intelligence, communication skills and leadership practices to boost engagement
  • AVP Healthcare Executive to shift from self to other focus in order to collaborate, partner and influence stakeholders and unify behind goals
  • CIO of Bank to improve communication efficacy, team building, letting go and team development
  • CFO of Manufacturing Fortune 50 company to get out of her comfort zone, develop her executive presence, improve her presentation skills and branding and improve her professional image
  • CTO of Cybersecurity Startup to improve emotional intelligence and build trust for cross functional team collaboration to repair broken culture
  • Teaching Hospital-VP Marketing, VP Digital, VP Donor Relations, VP Healthcare Economics to increase influence, presence and emotional intelligence to advance stakeholder buy-in on initiatives to shift from SME to strategic leaders
  • President of Fortune 50 manufacturing company to align global communication styles, breaking down barriers and building trust for successful growth initiative
  • CEO and team of Energy Exploration Company to advance employee engagement, accountability, alignment and a shift in culture
  • EVP of Strategy for Fortune 50 consumer packaged goods company to take more risk, earn a seat at the board table, develop team members into leaders for succession and knowledge transfer
  • VP of Audit in a Bank to improve clarity in communication style and manage conflict to be more effective cross-functionally and within her team
  • VP of Operations for Telecom company to manage labor negotiations best prepare, communicate, enhance vision, change leadership and leverage strengths
  • SVP of Sales to plan strategic partnerships, develop teams, hold team members accountable, helping develop strategic view from tactical
  • Branch Chiefs and mission managers at a prominent national aerospace center to drive change initiatives, increase collaboration and align stakeholders

Career History

Independent Executive Coach and Consultant, 2005 – Present

Hewlett-Packard Enterprise  1995 – 2000
Director of Global System Integrators and Alliances
Led teams of global alliance managers responsible for HP’s system integrators and consultants who together with HP, provided a portfolio of vertical market solutions for our global customers. Facilitated go-to-market strategy programs with ISVs and System Integrators such as Accenture, EY, PWC, Deloitte.

Hewlett-Packard, 1982- 1995
District Sales Manager and Major Account Sales
Managed sales teams in North Texas and Southern U.S. selling enterprise computer solutions. Before that, sold systems to EDS and other global accounts in Telecom, Tech, DOD and manufacturing.